Privacy Policy

Brick By Bit (ABN 53 230 375 052) is a masonry business based in Melbourne, VIC, and operates this website at bricklay.ing. In this policy, "we", "us" and "our" mean Brick By Bit.

We respect your privacy and handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We only collect the information you choose to give us, mainly when you request a quote or get in touch. That can include:

• Your name
• Your email address and phone number
• The suburb or location of the job
• Details about the work, and any photos you upload
• Your preferred timeframe and the type of enquiry

We do not ask for sensitive information, and we do not collect payment details through this website.

We use your information to:

• Respond to your enquiry and answer your questions
• Prepare a quote and arrange a site visit
• Carry out the work and stay in touch about it
• Keep our own records of jobs and enquiries

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Your enquiry reaches us by email through our email provider (Resend), and a record of it is kept in our secure enquiry system (Supabase) so we can manage it. Our website is hosted by Vercel. These providers process your information only to help us run the site and respond to you.

We may also disclose information where we are required or permitted to by law. We never sell it, and otherwise we keep it to ourselves.

We take reasonable steps to protect your information from misuse, loss and unauthorised access, including access controls on our enquiry system. We keep your information for as long as we need it to respond to you and for our business records, after which it is deleted or de-identified.

Some of our service providers may store data outside Australia. Where that happens, we take reasonable steps to ensure your information stays protected.

This website uses only the cookies it needs to work. For the detail, see our Cookies Policy.

You can ask to see the personal information we hold about you, or ask us to correct it, by emailing info@brickbybit.com.au. If you have a privacy concern, contact us first and we will do our best to put it right.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

This website is intended for adults and is not directed at children.

We may update this policy from time to time. The current version, and its effective date, will always be shown on this page.

For anything about your privacy, email info@brickbybit.com.au or call 0402 160 708.